Independent researchObservations of publicly-cited AI search content for Capitec and FNB as of 2026-05-20. Not affiliated with Capitec and FNB.

Compare/Capitec vs FNB
Head-to-head · banking · 2026-Q3

Capitec vs FNB

Net narrative control across ChatGPT, Claude, and Gemini. Capitec leads on overall citation share.

Capitec vs FNB · live Q2 reading

Net narrative control, own-domain share, complaint exposure and total citations for both brands — the live numbers are one scan away. The Scorecard runs the same measurement on Capitec against FNB as the head-to-head.

Metric-by-metric

The full breakdown

Metric
Capitec
FNB
Own-domain citations
Higher is better — brand controls more of its narrative
Complaint-site citations
Lower is better — fewer complaints dominate AI search
Total citations measured
Volume of citations across the question set
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