Compliance

POPIA Information Officer

Last updated: 19 May 2026

This page tells you who handles your data, how to reach them, and how to exercise your rights under the Protection of Personal Information Act, 2013 (POPIA).

Information Officer

Name: Cited Brands Information Officer
Email: privacy@citedbrands.co.za
Postal: Cited Brands (Pty) Ltd, South Africa
Regulator filing: Registered with the SA Information Regulator

Data subject access requests (DSAR)

Email privacy@citedbrands.co.za with:

  • Your full name and email address
  • What you'd like to access, correct, or delete
  • Proof of identity (signed copy of ID / passport)

We respond within 30 days. We will not charge a fee unless your request is excessive or repetitive (in which case we'll tell you upfront).

Cross-border data transfers (POPIA §72)

We rely on standard contractual clauses and adequate-protection assessments for any personal information that leaves South Africa. See our Privacy Policy for the full list of processors and jurisdictions.

Complaints to the Regulator

If you believe we've mishandled your personal information and we haven't resolved it to your satisfaction, you can complain directly to the Information Regulator at inforegulator.org.za.