Independent researchObservations of publicly-cited AI search content for OUTsurance as of 2026-05-20. Not affiliated with OUTsurance.

Brands/OUTsurance
Brand citation report · short term-insurance · 2026-Q3

OUTsurance in AI search.

Direct short-term insurer offering personal and business insurance with a guaranteed outbonus cash-back model, known for simplified claims processes.

Industry network

Brands AI groups OUTsurance with.

Each peer is a short term-insurance brand that surfaces in roughly the same AI search queries as OUTsurance. Edge density reflects how often AI engines mention them in the same response.

Naked InsuranceMiWayHollardAuto & GeneralBudget InsuranceDialdirectOUTsurance
Last updated 2026-05-20Quarter 2026-Q3Citations measured 245Schema Dataset + Organization + FAQPageIndustry baseline Q2 Index
OUTsurance’s live Q2 reading

Net narrative control, own-domain share, complaint exposure — the live numbers are one scan away. Run the free Scorecard on OUTsurance for the full Q2 figures, or book a 30-minute walkthrough to discuss the strategy with our team.

The observation.

Across the AI search citations we measured for OUTsurance this quarter, the story splits between own-domain coverage, editorial pickups and complaint-site signal. OUTsurance’s net narrative control sits on the negative side — complaint-site citations outweigh own and editorial coverage. Run the live Scorecard scan for the exact figures, the per-engine breakdown and the brand-versus-industry gap — or book a 30-minute walkthrough to discuss the strategy with our team.

Where AI is looking.

The cited domains, grouped by category. Where a single source over-indexes, it disproportionately shapes how AI engines describe OUTsurance to users.

Complaint sources
  • hellopeter.com
  • trustpilot.com
Live counts and the full source map in the Scorecard scan.
Editorial sources
  • insuranceza.co.za
Live counts and the full source map in the Scorecard scan.

How the engines differ.

Each LLM retrieves and ranks sources differently. A remediation that lifts visibility in one model may produce no measurable change in another.

OUTsurance’s per-engine read

OUTsurance’s exact own / complaint / gap on each of GPT-5, Claude and Gemini — plus the moves that lift each engine differently — are in the live Scorecard scan.

Run the live scan →

Competitive context.

OUTsurance measured against the other short term-insurance brands in our quarterly index. Click through for each brand's full report.

What we’d do.

Three remediation actions ranked by projected lift to net narrative control. Projections from our remediation model, not commitments — actual lift depends on execution quality.

Action 01

HelloPeter sub-1h response SLA on top 12 open OUTsurance complaints.

Action 1 is the move we’d open the conversation with. Actions 2 and 3 — and the projected lift on each — are part of the 30-minute brand-specific walkthrough. Bring your PR partner, we’ll work through the full plan together.

About this measurement

Common questions,
answered straight.

How is "net narrative control" calculated?+

Net narrative control = own-domain citation share minus complaint-site citation share, expressed as percentage points. Range is −100 to +100. It describes the citation pattern observed for a brand across measured AI search queries; it is not a judgement of the brand itself.

Where does the data for OUTsurance come from?+

Each quarter we run 245+ AI search queries about OUTsurance across ChatGPT, Claude, and Gemini. The citations the engines return are extracted, deduplicated, and categorised against a published source taxonomy. The full methodology is at /methodology.

How do I dispute or correct a number on this page?+

Use the "Request a correction" form in section §6 (or email legal@citedbrands.co.za for larger disputes). We review every correction within 5 business days and publish updates alongside the original record.

Is Cited Brands affiliated with OUTsurance?+

No. Cited Brands (Pty) Ltd is an independent research and SaaS company. We have no commercial relationship with OUTsurance unless explicitly stated. Trademark and brand names are used here for purposes of comment, criticism, research, and reporting in line with section 12 of the SA Copyright Act 98 of 1978 and nominative trademark fair use.

Spotted an issue?

Request a correction.

We review every correction within 5 business days. Larger disputes: legal@citedbrands.co.za.

Take the narrative back

See your own brand's scorecard, then
ship the playbook to change it.

The Cited Brands platform runs this measurement for your brand every week, then executes the recommended remediation actions for you.

Bench provenance
  • Dataset: sa-aeo-bench-v1
  • Snapshot: 2026-05-19 · 17 days old · budget 270 days
  • Pre-registration: osf.io/w4az2
  • 14,826 responses · 188,877 citations · 100 brands · 10 industries
Compliance & trust
  • POPIA-compliant · Information Officer registered
  • Data residency: SA + EU only
  • Methodology: pre-registered before data collection · audit trail per record
  • Models measured: OpenAI GPT-5 · Anthropic Claude Sonnet 4.5 · Google Gemini 2.5 Pro