OUTsurance in AI search.
Direct short-term insurer offering personal and business insurance with a guaranteed outbonus cash-back model, known for simplified claims processes.
Brands AI groups OUTsurance with.
Each peer is a short term-insurance brand that surfaces in roughly the same AI search queries as OUTsurance. Edge density reflects how often AI engines mention them in the same response.
The observation.
Across 245 AI search citations measured this quarter, complaint sites surfaced 39.2% of the time when LLMs were asked about OUTsurance; the brand's own domain surfaced 32.2%. Net narrative control sits at −7.0, vs an industry baseline of -21.8.
Where AI is looking.
The cited domains, grouped by category. Where a single source over-indexes, it disproportionately shapes how AI engines describe OUTsurance to users.
- hellopeter.com61
- trustpilot.com35
- insuranceza.co.za35
How the engines differ.
Each LLM retrieves and ranks sources differently. A remediation that lifts visibility in one model may produce no measurable change in another.
Competitive context.
OUTsurance measured against the other short term-insurance brands in our quarterly index. Click through for each brand's full report.
OUTsurance
Hollard
Naked Insurance
MiWay
What we’d do.
Three remediation actions ranked by projected lift to net narrative control. Projections from our remediation model, not commitments — actual lift depends on execution quality.
HelloPeter sub-1h response SLA on top 12 open OUTsurance complaints.
BusinessTech contributor pitch on telematics adoption and climate-loss exposure in SA digital insurance.
Wikipedia 2026 leadership refresh + Wikidata Q-ID enrichment.
Common questions,
answered straight.
How is "net narrative control" calculated?+
Net narrative control = own-domain citation share minus complaint-site citation share, expressed as percentage points. Range is −100 to +100. It describes the citation pattern observed for a brand across measured AI search queries; it is not a judgement of the brand itself.
Where does the data for OUTsurance come from?+
Each quarter we run 245+ AI search queries about OUTsurance across ChatGPT, Claude, and Gemini. The citations the engines return are extracted, deduplicated, and categorised against a published source taxonomy. The full methodology is at /methodology.
How do I dispute or correct a number on this page?+
Use the "Request a correction" form in section §6 (or email legal@citedbrands.co.za for larger disputes). We review every correction within 5 business days and publish updates alongside the original record.
Is Cited Brands affiliated with OUTsurance?+
No. Cited Brands (Pty) Ltd is an independent research and SaaS company. We have no commercial relationship with OUTsurance unless explicitly stated. Trademark and brand names are used here for purposes of comment, criticism, research, and reporting in line with section 12 of the SA Copyright Act 98 of 1978 and nominative trademark fair use.
Other short term-insurance brands.
Request a correction.
We review every correction within 5 business days. Larger disputes: legal@citedbrands.co.za.
See your own brand's scorecard, then
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The Cited Brands platform runs this measurement for your brand every week, then executes the recommended remediation actions for you.